Privacy Statement
Introduction
At To Namibia, we are committed to protecting your privacy. This statement explains how we collect and use your personal information when you book our tour management services or browse our website. We aim to be transparent and clear, ensuring you feel secure exploring the beauty of Namibia with us.
Important: We will not publish any personal content, such as your photos, testimonials, or stories, without your prior written permission. Your travel experiences remain your own unless you choose to share them through us.
Data We Collect
We collect information necessary to manage your tour, including your name, contact details, passport information for park permits, and health or dietary requirements to ensure your safety and comfort during your trip.
How We Use Data
Your data is used solely to arrange your accommodations, transport, and guided experiences. It helps us communicate travel updates and tailor our services to your global standards of expectation.
Cookies and Tracking
We use simple cookies on our website to improve your browsing experience. These help us understand how international travelers use our site, allowing us to fix errors and improve navigation.
Sharing of Information
We only share your details with our trusted local partners (lodges, airlines, and specialized guides) to fulfill your booking. We never sell your personal information to third-party marketing companies.
Data Security
We use industry-standard security measures to protect your digital and physical files. Access to your personal data is strictly limited to employees who need it to manage your itinerary.
Data Retention
We keep your information only as long as required for legal reasons or to provide you with support after your journey concludes. Once no longer needed, it is securely deleted.
Your Rights
You have the right to ask what data we hold about you, request corrections, or ask for your information to be deleted at any time. Simply send us an email to exercise these rights.
International Data Transfers
As a tour manager based in Namibia, we may receive your data from abroad or share it with international booking platforms. We ensure all transfers follow legal protections for your privacy.
Updates to This Policy
We may update this statement from time to time to reflect changes in our services or laws. Any updates will be posted here with a new 'Last Revised' date.
Contact Details
If you have any questions about your privacy, please reach out to us at:
Email: info@tonamibia.com
Phone: +264 61 255 1234